FAQ

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What kind of news can I find on the website?

The latest technologies, suppliers' news, shows,…

Can I propose news?

Yes, by clicking on the link Propose some news. The information will go on-line immediately. It will be deleted if it doesn't meet the website's criteria.

Can I get alerts for the latest news?

Yes, by changing your preferences in My alerts, you will receive an email once a week corresponding to your interests.

Can I share news?

Yes, by sending an email to the person concerned or directly by social networks by using buttons next to each news.

Do I have to pay for the service?

The service is completely free.

Is the Equipment section reserved for new equipment?

Yes, second-hand products can be found or put up for sale in the Used section.

How to add equipment or update information about an equipment that's already online?

You can add and manage your equipment whenever you want and as much as you want in the section My equipments

How long does it take to put online an equipment?

With an effective and easy interface, it only takes 5 minutes. The information is posted immediately.

What type of documents or images can we attach?

For each equipment, you can attach a photo in jpg, jpeg, gif or png format with a maximum size file of 4 Mo. It is also possible to attach a pdf, doc or zip format document with a maximum size file of 4 Mo.

How directly getting in touch with a supplier?

If you are interested by equipment, you can click on "request for information" from the product page in order to be put in contact with the related supplier by email.

Can I share an equipment?

Yes, by sending an email to the person concerned or directly by social networks by using buttons at the top of each product card.

What is the value addition in register its company or its equipment on aquapodium?

By capturing Aquapodium's traffic, you improve your company's and equipment's visibility on the web, as well as the ranking of your own website in search results. You appear at the same time as your competitors. You're directly contacted by prospects.

Am I directly put in touch with the others website's users?

The ad that I posted is instantly visible; anyone can respond it directly. Exchanges between users are then confidential, searchable in My offers. Moreover, transactions are made directly between buyer and seller, without the intervention of aquapodium.

Do I include my email address in the description of my ad?

In order to avoid you to be spammed, we advise you not to include your personal email in the description of your ad. The first contact with users will be established by the website.

Can we publish deals anonymously?

By default, only your country will be mentioned in your offer. You have nevertheless the possibility of including your contact details at any time at your interlocutor.

What is the visibility of my ads?

An alert email will be sent automatically to community members that might be interested in your ad.

Can we attach documents or images to offers ?

You can attach a picture (format: jpg, jpeg, gif, png - 4 Mo max). For responses, you may also attach a document (format: pdf, doc, zip 4 Mo max).

Can one make a bid?

When you publish an ad, you can specify a starting price and closing date. You can compare the best deals in My offers.

Can we make a follow-up proposal on an offer that has not been answered yet?

In My offers, you can follow all offers. You can also make a follow-up proposal or post a new ad.

Can I share a used ad?

Yes, by sending an email to the person concerned or directly by social networks by using buttons at the top of each ad's card.

What is a certified member?

It's a member chosen by aquapodium's team as a result assessments left by the others community members.

Can I evaluate the person who posted an ad?

You can assess a person on the seriousness of their exchanges on the site and recommend them to the whole community.

Can I evaluate the person who answered an ad?

You can assess a person on the seriousness of their exchanges on the site and recommend them to the whole community.

Why register its company on the website?

By capturing Aquapodium's traffic, you improve your company's and equipment's visibility on the web, as well as the ranking of your own website in search results. You appear at the same time as your competitors. You're directly contacted by prospects.

How can I register my company in the Directory?

All you need to is register on the site: this will allow you to register your company and its activities;

How can I register informations about my company?

You can update informations at any time in My SEO.

I am a company , how can I differentiate myself?

The developers of the site aquapodium have thought of you. To promote exchanges between companies, the name of your company is visible next to your answers;

How to be alerted to new messages on a topic?

If you wish to be advised automatically to each new topic posted in Forum, simply select sections that interest you in My alerts.

How does the rating system work?

The more topic is liked, the more lightbulbs are allocated. The number of lightbulbs varies from 1 to 4.

Can we follow a topic more specifically?

By starting a new topic or by replying it, you're automatically receiver of followed discussions. If you wish to follow the topic without answering, you can do so by clicking "Follow this discussion" at the top of the topic page. You can stop following the discussion at any time by following the link in the emails you receive.

Can I share a topic of forum?

Yes, by sending an email to the person concerned or directly by social networks by using buttons at the top of the page.

Can we respond to another person than the one who filed the subject?

You can respond to the person who filed the subject but also to respond to each speaker. For this purpose, buttons "answer" are present under each response to allow you to respond to the person you want.

What is the purpose of the Networking section?

Networking allows you to present your professional experience and give you access to others profiles on our platform. This section will give you visibility alongside potential suppliers and customers that will be able to contact you directly. You can also increase your professional network by targeting experts in your field.

How can I publish my profile in the Networking section?

Just update your information in "My career" in your Space.

What information is available in "My space"?

You may access to your personal information, yours alerts and to your offers or answers. If you are a supplier, you may access to your company's informations and equipments.

What type of alerts can I receive and how often?

Related to your interests, you can be alerted each time an information is filed on Forum or Used section. For news, companies and equipments registered on the website, informations is sent once a week.

How secure and protect is my personal information?

Your personal information are saved on OVH's servers in France to which access is strictly regulated. They are transmitted by using the encrypted https.

What is the privacy policy about personal data?

Aquapodium will respect to never communicate or sold your information to other parties. On any time, information can permanently be deleted by the user from his Space.

How can I manage my offers for second-hand equipment?

In "My offers", you may access to all offers or answers that you have posted. On any time, you can know offer's details, make a modification or a follow-up. At the end of the process, you can evaluate your transaction or your interlocutor.

What is the point on evaluating your interlocutor for your offers?

Aquapodium lists evaluations about differents advertisers and is based on this results to certify and recommend it to others community's members.

Why can't I access to "My SEO", "My showcase", "My equipments" functions?

You're probably not a supplier. Otherwise, check the box "I'm supplier of equipment or services" in "My Space" and thus access to wished functions. if it's impossible, it means that an other person of your comapny is already registered like supplier. Don't hesitate to contact us if it creates a problem for you.

What is the point on informations registered in "My SEO"?

In My SEO, you must enter a short description about your company, choose if its main activity is sales of equipemnt or other services and lastly define areas that it best meet. Due to all this informations, we will be able to make your company appear in the directory.

What is "My showcase" ?

"My showcase" allows you to quickly present your company. You can attach your logo, two photos, two texts detailing your company's activity and the necessary information to let a person contact you. Then, your presentation will be accessible from the directory just by clicking on your company. If there is no information in "My showcase", your company's name won't be clickable from the directory.

I'm a supplier but my company don't appear in the directory.

Perhaps you didn't complete all the sections of "My SEO". Think of enter a description of your company, choose between "sales of equipment" or "other services", and check the corresponding categories of the main activity of your company.

What is the My Career Profile used for?

In "My career", you can fill in information about your professional career and your fields of expertise. All the above information will be made public on Aquapodium in the Networking section. Mandatory details in order to appear in Networking are your job title and your areas of expertise.

How can I add a photo to my My Career Profile?

You can attach or modify your photo in the section My profile.